Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.98 out of 5 20,031 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at Optimum
Optimum is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Wendi Herman (@wendontlie) reported
@optimum @optimum I would rather you respond here, on social media for the sake of transparency. I am not the only victim; thousands of people are in the same situation. Admit the problem, or deny the problem, and explain either way. I have wasted hours on line and on the phone already.
- Joey Script (@JoeyScript) reported
@optimum I just found out that I have yet another issue with all 3 of my cable boxes (after switching out the boxes due to another issue not even a month ago) and the customer service rep told me to touch base with my internet vendor, meanwhile the issue is with the cable tv.
- Rob Deprospo (@RDeprospo) reported
@OptimumHelp Working from home during this pandemic really made me realize how unreliable and inconsistent your internet service is. I'm surprised I haven't gotten fired from my job yet cause of all the times my internet fails.
- alyssa (@Alyssa_M_Newman) reported
I forgot how bad @optimum is, just moved into a new apartment and my appt keeps getting canceled because of the snow and now they can’t come until Friday! They know people are working from home right?! I really need to cancel and get @verizonfios.
- vin (@VM1315) reported
My only tweet is dedicated to sh*tting on Optimum. Please help get them out of business @optimum
- Kemmy O (@Kemy_87) reported
@OptimumHelp yea so i think its time for me to switch to another company because you guys cant seem to get it together. Am trying to my work and the internet is down again
- Joey Script (@JoeyScript) reported
@optimum why is it that my cable boxes and service constantly go out due to “outages”? Why am I always receiving inconsistent info from reps in regards to this and how come you guys never credit customers for all of these constant issues?
- Wendi Herman (@wendontlie) reported
@Newsday @optimum does not consider that people on full disability, who survive on social security, cannot pay their bills until they receive their monthly checks. Add that to the mail delay on THEIR side, and they cut off your service.
- Rob Deprospo (@RDeprospo) reported
@OptimumHelp worst internet service I've ever experienced. If i had a dollar for every time my internet cut out, I wouldn't need to work a single day in my life ever again
- Sh0ts (@sh0ts_tv) reported
well internet is back to being crap @OptimumHelp check dms for senile man ranting about how angry he is.
